Propuesta estrategia organizacional y manual de funciones y perfiles de puestos para la Comesipel
Loading...
Date
2025-11-06
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
El presente estudio propone una estrategia organizacional, incluyendo una estructura y la elaboración de un manual de puestos para la Cooperativa Mixta de Empleados del Sistema Penitenciario LTDA (COMESIPEL). Dedicada a la prestación de servicios financieros a los colaboradores del Sistema Penitenciario a nivel nacional. El objetivo principal es proporcionar a los directivos un documento formal que defina los elementos fundamentales de la estrategia institucional y las responsabilidades específicas de cada cargo. Para el desarrollo de la propuesta, se realizó un análisis comparativo de estudios similares efectuados por otros investigadores en la región, lo que permitió seleccionar un enfoque cualitativo, adecuado a las características y dimensiones de la organización. Este enfoque se complementó con el método inductivo, aplicando un proceso lógico y secuencial que culminó en la implementación de entrevistas como técnicas de recolección de información, utilizando cuestionarios no estructurados como instrumentos principales. Los resultados evidencian la inexistencia de un documento formal que establezca la estrategia organizacional, su estructura y las funciones de cada puesto. Las responsabilidades han sido asumidas de manera empírica y no sistematizada por parte de los directivos. En consecuencia, se recomienda la adopción del contenido de este informe y dar seguimiento y actualización oportuna a la estrategia, estructura y descriptores de puesto.
This study proposes an organizational strategy, including a structure and the development of a job manual for the Cooperativa Mixta de Empleados del Sistema Penitenciario LTDA (COMESIPEL), a cooperative dedicated to providing financial services to Penitentiary System employees nationwide. The main objective is to provide management with a formal document defining the fundamental elements of the institutional strategy and the specific responsibilities of each position. To develop this proposal, a comparative analysis of similar studies conducted by other researchers in the region was conducted, which allowed for the selection of a qualitative approach appropriate to the characteristics and dimensions of the organization. This approach was complemented by the inductive method, applying a logical and sequential process that culminated in the implementation of interviews and surveys as data collection techniques, using structured questionnaires as the main instruments. The results show the lack of a formal document establishing the organizational strategy, its structure, and the functions of each position. Responsibilities have been assumed empirically and unsystematically by management. Therefore, it is recommended that the content of this report be adopted and that the strategy, structure, and job descriptions be monitored and updated in a timely manner.
This study proposes an organizational strategy, including a structure and the development of a job manual for the Cooperativa Mixta de Empleados del Sistema Penitenciario LTDA (COMESIPEL), a cooperative dedicated to providing financial services to Penitentiary System employees nationwide. The main objective is to provide management with a formal document defining the fundamental elements of the institutional strategy and the specific responsibilities of each position. To develop this proposal, a comparative analysis of similar studies conducted by other researchers in the region was conducted, which allowed for the selection of a qualitative approach appropriate to the characteristics and dimensions of the organization. This approach was complemented by the inductive method, applying a logical and sequential process that culminated in the implementation of interviews and surveys as data collection techniques, using structured questionnaires as the main instruments. The results show the lack of a formal document establishing the organizational strategy, its structure, and the functions of each position. Responsibilities have been assumed empirically and unsystematically by management. Therefore, it is recommended that the content of this report be adopted and that the strategy, structure, and job descriptions be monitored and updated in a timely manner.
Keywords
Estructura, Estrategia, Manual, Organización, Puestos