Habilidades gerenciales en el contexto de las MIPYMES de Tegucigalpa
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Date
2025-06-03
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
El propósito del presente informe es desarrollar una investigación en relación con las habilidades gerenciales en el contexto de las MIPYMES de Tegucigalpa, Honduras. Se toma en cuenta la orientación al logro, el desarrollo de personas, la toma de decisiones, el trabajo en equipo, y el servicio al cliente. La investigación desarrollada es de enfoque cualitativo, con una óptica exploratoria, mediante una encuesta en línea para cumplir con la muestra calculada. Dicha muestra es obtenida con un muestreo no probabilístico, por conveniencia. El diseño de la investigación es no experimental, y de corte transversal. El análisis de resultados es realizado para describir las habilidades gerenciales en las MIPYMES de Tegucigalpa, Honduras. El objetivo general de la investigación es un diagnóstico de las habilidades gerenciales, en el contexto de las MIPYMES de Tegucigalpa, mediante el servicio al cliente, toma de decisiones, trabajo en equipo, desarrollo de personas, y orientación al logro, con la finalidad de identificar oportunidades de mejora. Este estudio permite conocer las habilidades gerenciales aplicadas por la MIPYMES de Tegucigalpa, identificar sus fortalezas y debilidades, así como oportunidades y mecanismos de mejora.
The purpose of this report is to develop an investigation in relation to management skills in the context of MIPYMES in Tegucigalpa, Honduras. Achievement orientation, people development, decision making, teamwork, and customer service are considered. The developed research has a qualitative approach, with an explorative perspective, through an online survey to comply with the calculated sample. Said sample is obtained with non-probabilistic sampling, for convenience. The research design is non-experimental and crosssectional. The analysis of results is carried out to describe the management skills in the MIPYMES of Tegucigalpa, Honduras. The general objective of the research is a diagnosis of management skills, in the context of MIPYMES of Tegucigalpa, through customer service, decision making, teamwork, people development, and achievement orientation, with the purpose of identifying opportunities for improvement. This study allows knowing the management skills applied by the MIPYMES of Tegucigalpa, identifying their strengths and weaknesses, as well as opportunities and improvement mechanisms.
The purpose of this report is to develop an investigation in relation to management skills in the context of MIPYMES in Tegucigalpa, Honduras. Achievement orientation, people development, decision making, teamwork, and customer service are considered. The developed research has a qualitative approach, with an explorative perspective, through an online survey to comply with the calculated sample. Said sample is obtained with non-probabilistic sampling, for convenience. The research design is non-experimental and crosssectional. The analysis of results is carried out to describe the management skills in the MIPYMES of Tegucigalpa, Honduras. The general objective of the research is a diagnosis of management skills, in the context of MIPYMES of Tegucigalpa, through customer service, decision making, teamwork, people development, and achievement orientation, with the purpose of identifying opportunities for improvement. This study allows knowing the management skills applied by the MIPYMES of Tegucigalpa, identifying their strengths and weaknesses, as well as opportunities and improvement mechanisms.
Keywords
Habilidades Gerenciales, MiPymes, Descripción, Orientación al Logro, Trabajo en Equipo