Modelo propuesto para la implementación de sistema de gestión estudiantil: desafíos y soluciones del cambio organizacional
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Date
2025-05-26
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
El proyecto tuvo como propósito implementar un sistema integral de información estudiantil en una institución educativa con más de 80 años de historia, con el objetivo de centralizar y mejorar la accesibilidad y eficiencia de la información estudiantil. Se diseñó una estrategia de transformación digital enfocada en el cambio organizacional, incluyendo la capacitación continua del personal. Metodológicamente, se empleó un enfoque mixto, combinando análisis cualitativo y cuantitativo para evaluar las necesidades y los impactos del sistema. Los resultados demostraron una mejora significativa en la eficiencia operativa y la satisfacción de los usuarios, evidenciando la necesidad de modernizar los procesos educativos. La principal recomendación fue la adopción completa del sistema en toda la institución, con un enfoque en la formación continua para asegurar una transición efectiva y sostenible.
The purpose of the project was to implement a comprehensive student information system in an educational institution with more than 80 years of history, with the objective of centralizing and improving the accessibility and efficiency of student information. A digital transformation strategy was designed focused on organizational change, including continuous staff training. Methodologically, a mixed approach was employed, combining qualitative and quantitative analysis to assess the needs and impacts of the system. The results showed a significant improvement in operational efficiency and user satisfaction, evidencing the need to modernize the educational processes. The main recommendation was the complete adoption of the system throughout the institution, with a focus on continuous learning to ensure an effective and sustainable transition.
The purpose of the project was to implement a comprehensive student information system in an educational institution with more than 80 years of history, with the objective of centralizing and improving the accessibility and efficiency of student information. A digital transformation strategy was designed focused on organizational change, including continuous staff training. Methodologically, a mixed approach was employed, combining qualitative and quantitative analysis to assess the needs and impacts of the system. The results showed a significant improvement in operational efficiency and user satisfaction, evidencing the need to modernize the educational processes. The main recommendation was the complete adoption of the system throughout the institution, with a focus on continuous learning to ensure an effective and sustainable transition.
Keywords
eficiencia operativa, gestión académica, líderes competentes