Perfil de proyecto para la implementación de un sistema de lavado de vehículos automatizado en Tegucigalpa, Honduras
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Date
2025-11-13
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Universidad Tecnológica Centroamericana UNITEC
Abstract
El presente trabajo es tiene como finalidad determinar el perfil de proyecto para la implementación de un sistema de lavado de vehículos automatizado en Tegucigalpa, Honduras, que permita conocer el alcance de los servicios que se son más contratados, así como las demandas del mercado meta para visualizar los resultados del proyecto. En la metodología, se utilizó un enfoque cuantitativo, el alcance descriptivo con diseño no experimental. Los resultados determinaron las características demográficas y la posesión de vehículo, ya que el 51.2% que corresponde a hombres y el 48.8% a mujeres tienen rangos de edades de entre 18 a 50 años, principalmente en los rangos de 41-a 50 años; en cuanto a los hábitos, un 87.5% ya utiliza un Carwash, con mayor recurrencia quincenal 39.2% y mensual 25%. Sobre el nivel de aceptación para un nuevo Carwash automatizado, el 72.6% estaría dispuesto a visitarlo, de manera consensuada en ambos géneros siempre y cuando sea de calidad. Se recomendó implementar un sistema de servicio de lavado de vehículos automatizado con tecnología moderna que reduzca los tiempos de espera y garantice calidad constante; asimismo, se propone un perfil de proyecto siguiendo un plan de implementación del Sistema de Gestión de Proyectos a través de la administración de Portafolio y Programas. Utilizando elementos de la Guía del PMBOK® y la metodología de Lean Six Sigma.
The purpose of this study is to determine the project profile for the implementation of an automated car wash system in Tegucigalpa, Honduras. This will allow us to understand the scope of the most frequently contracted services, as well as the demands of the target market, in order to visualize the project's results. The methodology used was quantitative, a descriptive approach, and a non-experimental design. The results determined demographic characteristics and vehicle ownership, with 51.2% of men and 48.8% women ranging in age from 18 to 50 years, primarily in the 41- to 50-year-old range. Regarding habits, 87.5% already use a car wash, with a higher frequency of bi-weekly visits (39.2%) and monthly visits (25%). Regarding the acceptance level for a new automated car wash, 72.6% would be willing to visit one, by consensus across both genders, as long as it is of high quality. The recommendation was to implement an automated car wash system using modern technology to reduce waiting times and ensure consistent quality. A project profile is also proposed, following a Project Management System implementation plan through Portfolio and Program Management. Elements from the PMBOK® Guide and the Lean Six Sigma methodology are used.
The purpose of this study is to determine the project profile for the implementation of an automated car wash system in Tegucigalpa, Honduras. This will allow us to understand the scope of the most frequently contracted services, as well as the demands of the target market, in order to visualize the project's results. The methodology used was quantitative, a descriptive approach, and a non-experimental design. The results determined demographic characteristics and vehicle ownership, with 51.2% of men and 48.8% women ranging in age from 18 to 50 years, primarily in the 41- to 50-year-old range. Regarding habits, 87.5% already use a car wash, with a higher frequency of bi-weekly visits (39.2%) and monthly visits (25%). Regarding the acceptance level for a new automated car wash, 72.6% would be willing to visit one, by consensus across both genders, as long as it is of high quality. The recommendation was to implement an automated car wash system using modern technology to reduce waiting times and ensure consistent quality. A project profile is also proposed, following a Project Management System implementation plan through Portfolio and Program Management. Elements from the PMBOK® Guide and the Lean Six Sigma methodology are used.
Keywords
Vehículos automatizados, Sistema de lavado, Administración de portafolio