Propuesta de programa bienestar integral para fortalecer la salud mental en los empleados CIS LANGUE 2025
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Date
2025-11-01
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Universidad Tecnológica Centroamericana UNITEC
Abstract
En la investigación tuvo como propósito analizar la necesidad de implementar un
programa de bienestar integral orientando al fortalecimiento de la salud mental del personal
que labora en el centro de salud de Langue, valle, es estudio fue desarrollado bajo un enfoque
metodológico mixto integrando técnicas cuantitativas y cualitativos lo que permitió obtener
una visión amplia y contextualizada de la realidad emocional y laboral empleados.
La fase cuantitativa se realizó mediante el instrumento de encuestas a una población de Lic.
En enfermería, enfermeras y personal administrativo, mientras que la fase cualitativa se
utilizó el instrumento de entrevista semi estructurada a los médicos. Los resultados
evidenciaron la presencia de factores laborales asociados al estrés, agotamiento emocional y
riesgo de síndrome de burnout, como la sobrecarga de trabajo, los horarios prolongados, la
presión asistencial y la falta de espacios formales de apoyo emocional.
Se identifico un nivel alto de interés y aceptación por parte del personal en la
implementación de programas de bienestar integral y para concluir que la integración de
estrategias de bienestar mental dentro del ámbito sanitario no solo contribuye a mejorar la
calidad de vida laboral, sino que también impacta positivamente en la calidad de la atención
brindada a la población, justificando la viabilidad de la propuesta planteada
This research aimed to analyze the need to implement a comprehensive well-being program focused on strengthening the mental health of the staff working at the Langue Health Center in Valle del Cauca. The study was developed using a mixed-methods approach, integrating quantitative and qualitative techniques, which allowed for a broad and contextualized view of the emotional and work-related realities of the employees. The quantitative phase was conducted using a survey administered to a population of registered nurses, nurses, and administrative staff, while the qualitative phase utilized semistructured interviews with physicians. The results revealed the presence of work-related factors associated with stress, emotional exhaustion, and the risk of burnout syndrome, such as work overload, long hours, patient care pressure, and a lack of formal spaces for emotional support. A high level of interest and acceptance was identified among staff regarding the implementation of comprehensive well-being programs. The study concluded that integrating mental well-being strategies within the healthcare setting not only contributes to improving the quality of work life but also positively impacts the quality of care provided to the population, thus justifying the viability of the proposed approach.
This research aimed to analyze the need to implement a comprehensive well-being program focused on strengthening the mental health of the staff working at the Langue Health Center in Valle del Cauca. The study was developed using a mixed-methods approach, integrating quantitative and qualitative techniques, which allowed for a broad and contextualized view of the emotional and work-related realities of the employees. The quantitative phase was conducted using a survey administered to a population of registered nurses, nurses, and administrative staff, while the qualitative phase utilized semistructured interviews with physicians. The results revealed the presence of work-related factors associated with stress, emotional exhaustion, and the risk of burnout syndrome, such as work overload, long hours, patient care pressure, and a lack of formal spaces for emotional support. A high level of interest and acceptance was identified among staff regarding the implementation of comprehensive well-being programs. The study concluded that integrating mental well-being strategies within the healthcare setting not only contributes to improving the quality of work life but also positively impacts the quality of care provided to the population, thus justifying the viability of the proposed approach.
Keywords
Bienestar integral, Salud mental, Síndrome de burnout, Estrés laboral, Personal sanitario