Diagnóstico del uso de people analytics para gestión del ausentismo en empresa manufacturera, primer semestre 2025
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Date
2025-10-01
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Abstract
People Analytics ha cobrado relevancia en las organizaciones al convertirse en una herramienta clave para sustentar la toma de decisiones estratégicas en Recursos Humanos. Esta investigación se desarrolló en una empresa manufacturera de Tegucigalpa durante el primer semestre del 2025. Con el propósito de diagnosticar el uso de People Analytics en la gestión del ausentismo y conocer su madurez analítica. Se aplico un enfoque mixto, combinando encuestas, entrevistas, observación directa y revisión documental. Los resultados muestran que, aunque existe conciencia sobre la importancia de los datos, su uso sigue siendo principalmente operativo, con limitaciones en calidad en los registros, capacitación y estandarización de procesos. También se identificaron oportunidades en el uso de indicadores estratégicos y en la optimización de herramientas tecnológicas. A partir de estos resultados se diseñó una propuesta que incluye programas de capacitación en People Analytics, la implementación de tablero dinámico en Power BI y protocolos formales de uso de datos para planes de acción frente al ausentismo orientados a consolidar una cultura analítica sólida y estratégica en la organización.
People Analytics has gained relevance in organizations, becoming a key tool to support strategic decision-making in Human Resources. This research was conducted in a manufacturing company in Tegucigalpa during the first half of 2025. The purpose was to diagnose the use of People Analytics in absenteeism management and determine its analytical maturity. A mixed approach was applied, combining surveys, interviews, direct observation, and document review. The results show that, although there is awareness about the importance of data, its use remains primarily operational, with limitations in record quality, training, and process standardization. Opportunities were also identified in the use of strategic indicators and the optimization of technological tools. Based on these results, a proposal was designed that includes People Analytics training programs, the implementation of a dynamic dashboard in Power BI, and formal data use protocols for action plans to address absenteeism aimed at consolidating a strong and strategic analytical culture in the organization.
People Analytics has gained relevance in organizations, becoming a key tool to support strategic decision-making in Human Resources. This research was conducted in a manufacturing company in Tegucigalpa during the first half of 2025. The purpose was to diagnose the use of People Analytics in absenteeism management and determine its analytical maturity. A mixed approach was applied, combining surveys, interviews, direct observation, and document review. The results show that, although there is awareness about the importance of data, its use remains primarily operational, with limitations in record quality, training, and process standardization. Opportunities were also identified in the use of strategic indicators and the optimization of technological tools. Based on these results, a proposal was designed that includes People Analytics training programs, the implementation of a dynamic dashboard in Power BI, and formal data use protocols for action plans to address absenteeism aimed at consolidating a strong and strategic analytical culture in the organization.
Keywords
People Analytics, Gestión de ausentismo, Madurez analítica, Recursos Humanos, People Analytics Gestión de ausentismo