Análisis del nivel de implementación de prácticas DevOps y la calidad del software de una sociedad financiera
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Fecha
2026-04-01
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Universidad Tecnológica Centroamericana UNITEC
Resumen
Este estudio analiza si hay relación entre adoptar prácticas DevOps y obtener mejor calidad en el software que produce una entidad del sector financiero. Se usa ISO/IEC 25010 como referencia normativa. El método aplicado es cuantitativo, las variables se observan sin modificarlas y la información se recoge en un solo período, lo que permite buscar correlaciones entre los factores que se estudian. Para cuantificar las prácticas de DevOps se observan tres elementos: hasta dónde ha madurado la automatización de integración y despliegue continuo, qué tanto se gestiona la infraestructura mediante código, y en qué medida utilizan contenedores. La calidad se mide usando tres atributos del modelo ISO/IEC 25010 relevantes para bancos: si el código permite modificaciones con facilidad, si resguarda adecuadamente los datos, y si opera sin desperdiciar recursos computacionales. Lo que motiva este trabajo es contribuir con datos concretos acerca de cómo DevOps repercute en la calidad del software financiero, especialmente porque la mayoría de las investigaciones previas han puesto atención en qué tan rápido se entrega el software, pero han descuidado examinar su calidad intrínseca.
This study analyzes whether there is a relationship between adopting DevOps practices and obtaining better quality in the software produced by an entity in the financial sector. ISO/IEC 25010 is used as a regulatory reference. The method applied is quantitative, the variables are observed without modification, and the information is collected in a single period, which allows for the search for correlations between the factors under study. To quantify DevOps practices, three elements are observed: the extent to which continuous integration and deployment automation has matured, the extent to which infrastructure is managed through code, and the extent to which containers are used. Quality is measured using three attributes of the ISO/IEC 25010 model relevant to banks: whether the code allows for easy modifications, whether it adequately protects data, and whether it operates without wasting computational resources. The motivation for this work is to contribute concrete data on how DevOps impacts the quality of financial software, especially since most previous research has focused on how quickly software is delivered but has neglected to examine its intrinsic quality.
This study analyzes whether there is a relationship between adopting DevOps practices and obtaining better quality in the software produced by an entity in the financial sector. ISO/IEC 25010 is used as a regulatory reference. The method applied is quantitative, the variables are observed without modification, and the information is collected in a single period, which allows for the search for correlations between the factors under study. To quantify DevOps practices, three elements are observed: the extent to which continuous integration and deployment automation has matured, the extent to which infrastructure is managed through code, and the extent to which containers are used. Quality is measured using three attributes of the ISO/IEC 25010 model relevant to banks: whether the code allows for easy modifications, whether it adequately protects data, and whether it operates without wasting computational resources. The motivation for this work is to contribute concrete data on how DevOps impacts the quality of financial software, especially since most previous research has focused on how quickly software is delivered but has neglected to examine its intrinsic quality.
Palabras clave
DevOps, Calidad del Software, ISO/IEC 25010, Integración y Despliegue Continuo, Infraestructura como Código, Sociedad Financiera