Aplicación del salario emocional como estrategia para mejorar la satisfacción laboral en el departamento de desarrollo económico de la municipalidad de puerto cortés
Loading...
Date
2026-01-01
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
La investigación tuvo como propósito analizar la aplicación del salario emocional como estrategia para mejorar la satisfacción laboral en el Departamento de Desarrollo Económico de la Municipalidad de Puerto Cortés. El estudio se desarrolló bajo un enfoque mixto, combinando técnicas cualitativas y cuantitativas que permitieron obtener información integral sobre la percepción del personal respecto a los beneficios no monetarios y su impacto en la motivación y el desempeño. Se aplicaron encuestas al personal del departamento, lo que facilitó identificar las principales necesidades emocionales y las áreas de oportunidad para fortalecer el clima organizacional. Los resultados evidenciaron que la implementación de prácticas de salario emocional contribuyó significativamente a mejorar la satisfacción laboral, fomentando la lealtad y el compromiso institucional. Asimismo, se establecieron recomendaciones orientadas a consolidar estas estrategias como parte de la gestión del talento humano.
The purpose of this research was to analyze the application of emotional salary as a strategy to improve job satisfaction in the Economic Development Department of the Municipality of Puerto Cortés. The study was conducted using a mixed approach, combining qualitative and quantitative techniques that allowed for comprehensive information on staff perceptions regarding non-monetary benefits and their impact on motivation and performance. Surveys were administered to department personnel, which facilitated the identification of the main emotional needs and areas of opportunity to strengthen the organizational climate. The results showed that the implementation of emotional salary practices significantly contributed to improving job satisfaction, fostering loyalty and institutional commitment. Furthermore, recommendations were established to consolidate these strategies as part of human talent management.
The purpose of this research was to analyze the application of emotional salary as a strategy to improve job satisfaction in the Economic Development Department of the Municipality of Puerto Cortés. The study was conducted using a mixed approach, combining qualitative and quantitative techniques that allowed for comprehensive information on staff perceptions regarding non-monetary benefits and their impact on motivation and performance. Surveys were administered to department personnel, which facilitated the identification of the main emotional needs and areas of opportunity to strengthen the organizational climate. The results showed that the implementation of emotional salary practices significantly contributed to improving job satisfaction, fostering loyalty and institutional commitment. Furthermore, recommendations were established to consolidate these strategies as part of human talent management.
Keywords
Compromiso, Motivación, Salario emocional, Satisfacción laboral, Talento Humano