Análisis de percepción del personal clínico sobre el mantenimiento biomédico en Hospitales de San Pedro Sula, Honduras
Loading...
Date
2026-04-03
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Tecnológica Centroamericana UNITEC
Abstract
El mantenimiento biomédico es una función crítica en los hospitales, ya que garantiza el correcto funcionamiento de los equipos médicos utilizados para el diagnóstico y tratamiento de los pacientes. Los procesos administrativos son influyentes sobre el buen funcionamiento del departamento biomédico ya que garantizan una gestión eficiente de recursos, mantienen un control de costos, registro y documentación, gestión de inventario y evaluación del desempeño del departamento. El objetivo de este estudio ha sido evaluar la percepción del personal técnico y de sala de dos hospitales seleccionados en cuanto a la eficiencia de los procesos relacionados con el departamento de biomédica, analizando los procesos influyen en el rendimiento operativo del mantenimiento biomédico. Se han examinado aspectos como la eficiencia en la gestión de inventarios de repuestos, la gestión de procesos internos del departamento de biomédica, y la coordinación entre departamentos correspondientes para gestión de tecnología médica.
Se ha aplicado una metodología mixta que involucra la recopilación de datos tanto cuantitativos como cualitativos, con un nivel de investigación perceptual con tipo de alcance descriptivo. Este enfoque tiene como objetivo comprender la perspectiva del personal en relación a la problemática bajo estudio, de la manera más real posible. Se realizaron entrevistas y encuestas a los responsables de los departamentos de mantenimiento, así como a los técnicos de mantenimiento biomédico. Los resultados de este estudio han permitido identificar las fortalezas y debilidades de los procesos administrativos para la adquisición de repuestos en los hospitales analizados. Con base en estos resultados, se podrán proponer recomendaciones y estrategias para mejorar la eficiencia y efectividad de dichos procesos, lo que contribuirá a optimizar el rendimiento operativo del mantenimiento biomédico.
Biomedical maintenance is a critical function in hospitals, as it ensures the proper functioning of medical equipment used for the diagnosis and treatment of patients. Administrative processes are essential for the proper functioning of the biomedical department as they ensure efficient resource management, maintain cost control, record keeping and documentation, inventory management and evaluation of the department's performance. The purpose of this study was to evaluate the perception of the technical and ward personnel of two selected hospitals regarding the efficiency of administrative processes related to the biomedical department, analyzing how these processes influence the operational performance of biomedical maintenance. Aspects such as efficiency in spare parts inventory management, purchasing planning and coordination between the maintenance department and the purchasing department were examined. A mixed methodology has been applied, involving both quantitative and qualitative data collection, with a descriptive approach of perceptual scope. This approach aims to understand the perspective of the personnel in relation to the problem under study. Interviews and surveys were conducted with those responsible for the maintenance and purchasing departments, as well as with biomedical maintenance technicians. In addition, records and documents related to spare parts procurement processes were reviewed. The results of this study have helped identify the strengths and weaknesses of the administrative processes for spare parts acquisition in the analyzed hospitals. Based on these results, recommendations and strategies can be proposed to improve the efficiency and effectiveness of these processes, thereby optimizing the operational performance of biomedical maintenance.
Biomedical maintenance is a critical function in hospitals, as it ensures the proper functioning of medical equipment used for the diagnosis and treatment of patients. Administrative processes are essential for the proper functioning of the biomedical department as they ensure efficient resource management, maintain cost control, record keeping and documentation, inventory management and evaluation of the department's performance. The purpose of this study was to evaluate the perception of the technical and ward personnel of two selected hospitals regarding the efficiency of administrative processes related to the biomedical department, analyzing how these processes influence the operational performance of biomedical maintenance. Aspects such as efficiency in spare parts inventory management, purchasing planning and coordination between the maintenance department and the purchasing department were examined. A mixed methodology has been applied, involving both quantitative and qualitative data collection, with a descriptive approach of perceptual scope. This approach aims to understand the perspective of the personnel in relation to the problem under study. Interviews and surveys were conducted with those responsible for the maintenance and purchasing departments, as well as with biomedical maintenance technicians. In addition, records and documents related to spare parts procurement processes were reviewed. The results of this study have helped identify the strengths and weaknesses of the administrative processes for spare parts acquisition in the analyzed hospitals. Based on these results, recommendations and strategies can be proposed to improve the efficiency and effectiveness of these processes, thereby optimizing the operational performance of biomedical maintenance.
Keywords
Gestión, Procesos administrativos, Rendimiento operativo