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Fecha
2023-07-01
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Universidad Tecnológica Centroamericana UNITEC
Resumen
En el presente documento se detallará los resultados encontrados con las entrevistas realizadas a
las personas encargadas de la Cooperativa el Esfuerzo, miembro del grupo de empresas MSP,
con el fin de poder resolver los problemas con los cuales les toca lidiar en su día a día.
Se identificaron cuáles son sus necesidades y de qué manera es que surgen, también se analizó si
las necesidades encontradas son las únicas o si existe algo más que no se logra obtener a simple
vista, esto con el fin de poder brindar un servicio completo al momento de realizar el trabajo.
Por medio de la recolección de información y los puntos identificados, se procedió a realizar el
análisis y ejecución del plan de trabajo, todo esto para llegar a brindar una base de información a
Cooperativa el Esfuerzo, así como también procesos bien desarrollados, como también
automatizar sus cálculos e informes.
This document will detail the results found with the interviews carried out with the people in charge of the Cooperativa El Esfuerzo, a member of the MSP group of companies, in order to be able to solve the problems they have to deal with in their to day. Their needs were identified and how they arise, it was also analyzed if the needs found are the only ones or if there is something else that cannot be obtained with the naked eye, this in order to be able to provide a complete service at the moment of doing the job. Through the collection of information and the identified points, the analysis and execution of the work plan was carried out, all this in order to provide an information base to Cooperativa El Esfuerzo, as well as well-developed processes and well as automating their calculations and reports.
This document will detail the results found with the interviews carried out with the people in charge of the Cooperativa El Esfuerzo, a member of the MSP group of companies, in order to be able to solve the problems they have to deal with in their to day. Their needs were identified and how they arise, it was also analyzed if the needs found are the only ones or if there is something else that cannot be obtained with the naked eye, this in order to be able to provide a complete service at the moment of doing the job. Through the collection of information and the identified points, the analysis and execution of the work plan was carried out, all this in order to provide an information base to Cooperativa El Esfuerzo, as well as well-developed processes and well as automating their calculations and reports.
Palabras clave
Cooperativa, Proceso, Automatizar